Random musings from the feminist Christian antiracist left – some having to do with Ubuntu
Back story Those of you who have been following my blog know I recently switched my primary computer from a Ubuntu netbook to a Mac OS X laptop. I still have the Ubuntu netbook and use it from time to time (mainly to take out with me when I do laundry), but my wife’s old… Continue reading The Macbook Pro Dead Video Card Saga
In “Complaints greet Google Nexus One phone,” the BBC says “Many people are unhappy with Google only responding to questions by e-mail and are calling for it to set up phone-based support.” I’ve been the victim of bad customer service and the beneficiary of excellent customer service. I also happen to do customer service for… Continue reading Good support is in the timing and quality, not the medium
When I was growing up, I was used to (being an American) having cashiers bag groceries for me. I wait in line, wait for the cashier to scan my groceries, and then wait for the cashier to bag my groceries, and then pay for my groceries. Then I studied a semester in England and found… Continue reading Thank me for bagging?
Even though I have my fair share of bad customer service stories (the latest being from Infinisource and Cowon—but I won’t share those now as I’m trying to stay positive), every now and then I’m impressed with how some employees will go out of their way to help you out. For the longest time, my… Continue reading The nice folks at West Elm