Linux users take note: Google knows marketing

While critics and advocates of so-called “desktop Linux” waste their time imagining a world in which some consumer-targeted Linux distro manages to fix all its bugs and then self-proclaimed computer illiterates everywhere download and burn .iso files and then set their BIOSes to boot from CD and install and configure Linux themselves, Google moves forward […]

Where is this dreamland in which Windows “just works”?

First of all, I have to say it is not my intention to bash Windows. I am not a Windows hater. I actually like Windows. I use it at work every weekday, and I have found ways to have a generally pleasant experience with it. I like Mac OS X better than Windows, though, and […]

The GUI v. CLI Debate

I’ve been helping with online tech support for Ubuntu for over four years now, and every now and then the discussion comes up about whether it’s “better” to use terminal command instructions or to use point-and-click instructions when offering help. Inevitably, some die-hard CLI (command-line interface) fans come out and say that the terminal is […]

My response to Rory Cellan-Jones

Rory Cellan-Jones recently spent 24 hours with Ubuntu: I installed a few applications – including Skype, and a social networking application called Gwibber. But when I tried to install a free open-source audio editing program, Audacity, it appeared more complex to get hold of an Ubuntu version than the one I’ve used on a Mac. […]