I love my Android phone. It’s a lot of fun, and I think Google has done a lot of good things with the Android platform. There are still some major usability issues, though, that I hope Google will iron out in Android 3.0 (Gingerbread).
Here’s one, for example:
Issue 1664: Gmail should allow choosing the From: address on an account that has multiple addresses
Send As Feature in Gmail
For years, I’ve been using Thunderbird as my email client. I used it on Windows. Then I used it on Ubuntu. Then I used it on Mac OS X. Recently, inspired by my move to an Android phone, I decided to go as Google as possible. Google Voice. Google Docs. Google Maps. Google Reader. Gmail. There were some things that took adjusting to in Gmail (conversations instead of messages, anyone?), but I didn’t miss Thunderbird as much as I thought I would. Google gives you nigh-unlimited email storage (I don’t see meeting the 7 GB limit any time soon the way my emails are going), and the interface is simple and quick, and easy to use. More importantly, I can aggregate with Gmail a bunch of email accounts into one, just as I would with a traditional desktop email client (like Thunderbird, Mail, Eudora, or Outlook).
In the regular Gmail web interface, you can choose which of these accounts is the default email address (meaning if you compose a new message, that message will have the from: address be that email address unless you choose otherwise), and you can also choose to have all replies sent from the email the original message was sent to. That means if someone sends an email to my church account and I hit Reply, the reply will appear to come from my church account; and if someone sends an email to my home account and I hit Reply, the reply will appear to come from my home account.
Pretty nifty feature to have. Too bad it’s missing from Android’s Gmail app. In the Android Gmail app, if you compose a new message, it will always come from your Gmail email address, regardless of what your setting is on the web client. And if you reply to a message, it will also come from your Gmail address. That makes it pretty much useless to me in terms of writing emails, seeing as how I use my Gmail account to aggregrate other email accounts, and I basically never want emails to appear to come from my Gmail account.
Fortunately, there’s a workaround, but it’s not pretty. The workaround is not to use the Gmail app. Just use the Gmail web interface in your favorite Android browser (Browser, Opera, xScope, Dolphin, etc.). If you use the mobile version (which is the default) of the web client, you won’t actually get to see your from: address, but it’ll still operate the way it’s supposed to (I tested it on both a reply and a new email). You can switch to the desktop (or “classic”) mode of the web client if you actually want to see the from: address.
Now, Google, how difficult would it really be to fix this problem?